Pivacy Policy
Updated 11th July 2024
Welcome to The Ark App ("The Ark App," "we," or "us") is a mobile platform that seamlessly integrates social technology, blockchain and bible reading features to foster a stout connected Christian community. Our multifaceted app empowers users to engage with others, share updates, read bible verses, and participate in community activities while enjoying secure financial management and blockchain activities through our wallet. Additionally, our app offers a daily bible verse reading feature.
At The Ark App, we prioritize our customers' privacy and are committed to upholding the highest standards of data protection.
Policy on Data Collection and Use
We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on The Ark App. You are required to provide your personal information (e.g., name, email, phone number, payment details). When you choose to share this information with us, we collect and use it to operate our services. This information is stored on our secure server and is not shared with third parties, all in accordance with relevant data protection regulations and legislation. However, card details will be stored with a PCI-verified payment processor partner who will ensure that transactions are handled securely and comply with the Payment Card Industry Data Security Standard (PCI DSS).
We may collect certain information automatically, as permitted by applicable law, including device ID, login data, device type and model, time zone setting, location data, language data, application version, operating system, platform, and other device-related data. We may also collect usage data, authentication data, security questions, click-stream data, and public social networking posts.
In the course of providing The Ark App services, we collect and utilize personal data to enhance functionality, analyze performance, address errors, and improve usability and effectiveness. Users should note that all information on The Ark App is protected and encrypted and will not be shared with third parties. However, information or data shared between users in a chat or community can be accessed only by those privy to the community and the persons with whom this information is shared. The Ark App will not be liable for misuse of data resulting from information shared by a user with another user or information shared by a user in a community.
The information provided on The Ark App helps us provide tailor-made services to you. The purpose and legal basis for processing this data are to assist us in maintaining your accounts and managing our contractual obligations and relationship with you. To ensure legal and regulatory compliance on our part, we ensure compliance with laws and regulations, including AML/CFT obligations, to enhance security and prevent fraud.
You control the personal data you share with us
You can access or rectify this data at any time. You can also correct or modify your profiles and deactivate your account. We provide tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to The Ark App. We make the data you share through our services portable and provide easy ways for you to contact us. Please note that to help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with deletion, portability, or other related requests.
Applicability of the Policy
This privacy policy is applicable to all personal data processing activities conducted by us on our platform.
Sharing of Information
The Ark App may share your personal data with our other platforms in accordance with this Privacy Policy. We share or disclose your personal data with your consent or at your direction. If you do not want your chat or information to be screenshot by another user, the Ark App has been enabled to prevent this.
Sharing of Non-Personal Information
We share personal data with affiliates, third parties, and legal authorities as necessary for service provision with the consent of our users for compliance with legal obligations, and other specified purposes within the boundaries of the relevant laws. We may share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a chat, demographics, the number of people who clicked on a particular link or voted on a poll in a chat (even if only one did), the topics that people are commenting about in a particular location, some inferred interests, or reports to advertisers about how many people saw or clicked on their ads.
Data Security
The Ark App ensures that necessary measures are taken to protect user data from unauthorized access, alteration, disclosure, loss, or misuse by employing effective encryption methods, secure storage, and access control on all your data in our possession.
Contact You: We will use your provided contact details. Update us immediately with any changes.
Data Processing, Retention, and Its Legitimacy
We use Personal Identification Data to detect, prevent, and mitigate fraud and abuse of our services, protect against account compromise or fund loss, and ensure the security of our users, The Ark App Services, and others. Automated decision-making may be employed for risk and fraud detection, with safeguards to protect your rights and interests. Processing your data is necessary for our legitimate interests and those of our users, such as detecting and preventing fraud to protect the security of all involved. We process your personal data to deliver The Ark App services, process orders, facilitate transactions, and complete user-required transactions.
We retain your personal data as long as necessary for service provision, legal compliance, and other specified purposes. Your personal identification data, institutional information, transactional information, contact information, financial information, and usage data are required to provide our services and cannot be omitted if not retained.We retain your personal data as long as necessary for service provision, legal compliance, and other specified purposes. Your personal identification data, institutional information, transactional information, contact information, financial information, and usage data are required to provide our services and cannot be omitted if not retained.We retain your personal data as long as necessary for service provision, legal compliance, and other specified purposes. Your personal identification data, institutional information, transactional information, contact information, financial information, and usage data are required to provide our services and cannot be omitted if not retained.
To carry out our marketing and advertising processes, we use social media platforms and advertising services for marketing purposes. We rely on your consent to process your personal data, such as usage data. You can withdraw your consent at any time, affecting future processing but not the legality of prior processing based on consent. The Ark App will not be liable for data previously processed and used with your consent prior to the withdrawal of consent.
The personal data you provide will enhance our services and provide a better user experience. We use your information to offer rewards and incentives for using our services, such as points in consistent daily Bible reading. We process personal data for internal business purposes and compliance with legal obligations. Processing information like personal identification data, financial information, transaction information is necessary for legitimate interests in maintaining records and complying with legal obligations.
Legal and Regulatory Compliance
We may access and disclose information to comply with legal obligations, regulations, and requests from legal authorities. This includes personal identification information, institutional information, financial information, transactional information, usage data, and blockchain data. Processing this information is necessary to comply with legal obligations and legitimate interests in responding to legal requests.
Children's Data
The Ark App does not permit anyone under 18 to use our services, and we do not knowingly collect data from individuals under 18. Accounts of users suspected to be under 18 will be closed, and their data will be deleted.
Your Rights
We are aware of and respectful of the rights of our users. You have the right to access, rectify, delete, restrict processing, object to processing, and request data portability of your personal data. You can also withdraw consent at any time and lodge complaints with relevant data protection authorities.
Privacy Policy Updates and Amendments
Our Privacy Notice may change periodically. Continued use of The Ark App services implies acceptance of these changes. We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be available at [insert URL]. By continuing to access or use the services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Effective: July 11, 2024